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If your issue has any update, please feel free to post back. Click the Advanced link and check the box to set up the account manually. A popout menu appears allowing you to add an account: Click Add Account. In the 'Welcome to Outlook' window, enter your Webmail email address and then click Connect. If you could add the account normally on other client, the issue may be related to your client itself, in order to avoid the interference of corrupted Outlook client, please try to repair your Outlook to check. Open Outlook 2016 or 2019 from your start menu. After opening Outlook 2016 for the first time you will see the 'Welcome to Outlook' window.If you do not see the 'Welcome to Outlook' window automatically after opening Outlook 2016 you can get to it by selecting File and then Add Account. So for your issue itself, did it occur on your client only? In order to further confirm if your issue is related to Outlook or your account itself, it's suggested to log into your account on Windows Mail or other Outlook client that could work normally to check if you could configure your account normally there.
Then, add your Gmail account through the Add Account button, then click on Manual setup or additional server types. After that, go to Outlook 2016 and click on the File tab from the taskbar. Click on Enable IMAP option and save your changes. But based on my test on Outlook 365, I could add Gmail account normally in this system: In your Gmail account, open Settings and move to forwarding and POP/IMAP.
The big question here is why does Outlook use IE instead of the default system browser and is there a way to configure it to do so?īased on my research, I couldn't find any related information that shows/explain Outlook use IE when configured gmail account as you mentioned. 5 hours ago &0183 &32 How to export Outlook Contacts to a CSV file. For more information, please refer to : Less secure apps & your Google Account Most web sites are using old/obsolete screen captures from previous versions, and many simply posting the same incorrect instructions copied from other websites. If the issue still exists there, based on my research, the less secure app access for your gmail account may also affect it, it's recommended to log into your gmail account in browser and turn on the less secure app acess to check if the issue has any difference after that. Ive also tried to set it up using the Outlook 2016 set-up on the control panel. Restart your Outlook>Options>New>type a new profile name and add your gmail account
In order to avoid the interference of this Outlook profile, it's suggested to create a new profile and re-add your account to check if you could add it normally there:Įnable "prmpt for a profile to be used" : Control Panel > Mail>Show profiles > choose "prompt for a profile to be used "